This Privacy Policy covers our treatment of personally
identifiable information (“Personal Information") that we gather when you
are accessing or using our Website or Services. This policy does not apply to
the practices of companies that we do not own or control, or to individuals
that we do not employ or manage.
We do not knowingly collect or
solicit personal information from anyone under the age of 13 or knowingly allow
such persons to register for the Services (as that term is defined in our Terms of Use). No one under age 13 may provide
any personal information to us or on the Services.
What information does
Intercom collect?
We gather various types of Personal Information from our users,
as explained more fully below. We may use this Personal Information to
personalize and improve the Services, to allow our users to set up a user
account and profile, to contact users, to fulfill your requests for the
Services, to analyze how users utilize the Website, and as otherwise set forth
in this Privacy Policy. We may share certain types of Personal Information with
third parties (described in this Section and in Section C below). We collect
the following types of information:
A. Information You Provide to Us:
Your Personal Information: We receive and store any information
you knowingly provide to us. For example, we collect Personal Information such
as your name, email address, and browser information. You can choose not to provide
us with certain information such as your credit card information, but then you
may not be able to register with us or to take advantage of some of our
features. We may anonymize your Personal Information
so that you cannot be individually identified, and provide that information to
our partners.
Your Customers' Personal Information: In order to provide you
with the Services, we also receive and store any information you choose to
provide us with respect to your customers (“End User Customers"). The End
User Customer information (“End User Customer Information") we receive and
store typically includes names and email addresses of your customers, but will
consist of any information you choose to provide us with.
Upon sign up, if you choose to ask a friend to install intercom
for you, we will ask for your friend's email address to notify him of such a
request. Intercom, Inc. stores this information for the sole purpose of sending
this one-time email notification.
If you choose to use our referral service to tell a friend about
our site, we will ask you for your friend's name and email address. We will
automatically send your friend a one-time email inviting him or her to visit
the site. Intercom, Inc. stores this information for the sole purpose of sending
this one-time email, and tracking the success of our referral program.
Your friend may contact us at admin@gujaratsmarteducation.com to
request that we remove this information from our database.
B. Information Collected Automatically:
Whenever you interact with our Website, we automatically receive
and record information on our server logs from your browser including your IP
address, “cookie" information, and the page you requested. “Cookies"
are identifiers we transfer to your computer or mobile device that allow us to
recognize your browser or mobile device and tell us how and when pages in our
Website are visited by you. You may be able to change the preferences on your
browser or mobile device to prevent or limit your computer or device's
acceptance of cookies, but this may prevent you from taking advantage of some
of our Website's features. If you click on a link to a third party website,
such third party may also transmit cookies to you.
When you visit the Website, whether as an Intercom customer or a
non-registered user just browsing, our servers automatically record information
that your browser sends whenever you visit a website (“Log Data"). For
example, Log Data may include information such as your computer's IP address, browser
type or the webpage you were visiting before you came to our Website, pages of
our Website that you visit, the time spent on those pages, information you
search for on our Website, access times and dates, and other statistics. We use
this information to monitor and analyze use of the Website and the Services and
for the Website's technical administration, to increase our Website's
functionality and user-friendliness, and to better tailor it to our visitors'
needs.
Additionally, as part of our provision of the Services to you,
if you install certain software code provided by us on your website, we will
also track and collect End User Customer usage information on your website. We
also use third parties to collect publicly available information relating to
your End User Customers. For more information on how we collect and compile End
User Customer Information, please see Section C below.
Technologies such as cookies, beacons, scripts and tags are used
by Intercom Inc. and our third party partners. These technologies are used in
analyzing trends, administering the website, tracking users’ movements around
the site, and gathering demographic information about our user base as a whole.
We may receive reports based on the use of these technologies by these companies
on an individual and aggregated basis. Various browsers may offer their own
management tools for removing these types of tracking technologies.
We use Local Shared Objects, such
as Flash cookies, and Local Storage, such as HTML5, to store content information
and preferences. Various browsers may offer their own management tools for
removing HTML5. Third parties with whom we partner to provide certain features
on our website or to display advertising based upon your web browsing activity
also use Flash cookies to collect and store information. You can manage Flash
cookies here.
Our third party partners also employ clear gifs (a.k.a. Web
Beacons/Web Bugs), images, and scripts that help them better manage content on
our site. We do [not] tie the information gathered to our Customers' or Users'
personal information.
We partner with a third party ad
network to either display advertising on our Website or to manage our
advertising on other sites. Our ad network partner uses cookies and Web beacons
to collect non-personally identifiable information about your activities on
this and other Web sites to provide you targeted advertising based upon your
interests. If you wish to not have this information used for the purpose of
serving you targeted ads, you may opt out of cookies here (or if located in the European
Union, opt out here). Please note this does not opt you out of being served advertising. You will continue
to receive generic ads.
Our website includes Social Media Features, such as the Facebook Like button, and Widgets, such as the Share this
button or interactive mini-programs that run on our website. These Features may
collect your Internet protocol address, which page you are visiting on our
website, and may set a cookie to enable the Feature to function properly.
Social Media Features and Widgets are either hosted by a third party or hosted
directly on our website. Your interactions with these Features are governed by
the privacy statement of the company providing it.
C. E-mail and Other Communications:
We may contact you, by email or other means; for example, we may
communicate with you about your use of the Website or Services. If you do not
want to receive email or other mail from us, please indicate your preference by
adjusting the settings on your account screen in the Website. Please note that
if you do not want to receive legal notices from us, those legal notices will
still govern your use of the Website, and you are responsible for reviewing
such legal notices for changes.
If you wish to subscribe to our
newsletter(s), we will use your name and email address to send the newsletter
to you. Out of respect for your privacy, you may choose to stop receiving our
newsletter or marketing emails by following the unsubscribe instructions
included in these emails, accessing the email preferences in your account
settings page or you can contact us at admin@gujaratsmarteducation.com.
Where do we store your
personal information?
If you are located outside the United States, the information
that we collect from you may be transferred to, and stored and processed at, a
destination in the United States. By submitting information, you agree to this
transfer, storing or processing. We will take all steps reasonably necessary to
ensure that your information is treated securely and in accordance with this
Privacy Policy.
Will Intercom share any
of the personal information it receives?
We neither rent nor sell your Personal Information or your End
User Customers' Personal Information in personally identifiable form to anyone.
We share such Personal Information in personally identifiable form with third
parties as described below.
A. Trusted Third Parties:
We employ other companies and
people to perform tasks on our behalf and need to share your information with
them to provide the Services to you. Unless we tell you differently, such third
parties do not have any right to use the Personal Information we share with
them beyond what is necessary to assist us. This includes third party companies
and individuals employed by us to facilitate our Services, including the
provision of maintenance services, database management, Web analytics and
general improvement of the Services. In particular, as part of our provision of
the Services to you, we provide a limited amount of your End User Customer
Information to Full Contact, Inc. (“Full Contact") so that Full Contact
can collect and compile publicly available contact and social information
related to your End User Customers, such as email addresses, gender, company,
job titles, photos, website URLs, social network handles and physical
addresses. For more information on the privacy practices of
Full Contact. You may opt-out of having such information sent to Full
Contact by adjusting the settings on your app screen in the Website.
B. Business Transfers:
We may choose to buy or sell assets. In these types of
transactions, customer information is typically one of the business assets that
is transferred. Also, if we (or substantially all of
our assets) are acquired, or if we go out of business, enter bankruptcy, or go
through some other change of control, Personal Information would be one of the
assets transferred to or acquired by a third party. You will be notified via
email and/or a prominent notice on our Web site of any change in ownership or
uses of your personal information, as well as any choices you may have
regarding your personal information.
C. Protection of Intercom and Others:
We reserve the right to access, read, preserve, and disclose any
information that we reasonably believe is necessary to comply with law or a
court order; enforce or apply our conditions of use and other agreements; or
protect the rights, property, or safety of Intercom, our employees, our users,
or others. This includes exchanging information with other companies and
organizations for fraud protection and credit risk reduction. We also may be
required to disclose an individual’s Personal Information in response to a
lawful request by public authorities, including to meet
national security or law enforcement requirements.
D. With Your Consent:
Except as set forth above, you will be notified when your Personal
Information may be shared with third parties, and will be able to prevent the
sharing of this information.
Is the personal
information secure?
Your account is protected by a password for your privacy and
security. You must prevent unauthorized access to your account and Personal
Information by selecting and protecting your password appropriately and
limiting access to your computer or device and browser by signing off after you
have finished accessing your account.
We endeavor to protect the privacy of your account and other
Personal Information we hold in our records, but we cannot guarantee complete
security. The transmission of information via the Internet is not completely
secure. Unauthorized entry or use, hardware or software failure, and other
factors, may compromise the security of user information at any time.
When you enter your information on our site we encrypt the
transmission of that information using transport layer security (TLS).
The Website may contain links to other sites. We are not
responsible for the privacy policies and/or practices on other sites. When
following a link to another site you should read that site's privacy policy.
What personal
information can I access?
Through your account settings, you may access, and, in some cases,
edit or delete the following information you've provided to us:
·
name and password
·
email address
·
profile photo
·
company name
·
position in company
·
location
·
credit card information
The information you can view,
update, and delete may change as the Website changes. If you have any questions
about viewing or updating information we have on file about you, please contact
us at admin@gujaratsmarteducation.com.
We will respond to your request to access within 30 days. Under California
Civil Code Sections 1798.83-1798.84, California residents are entitled to ask
us for a notice identifying the categories of Personal Information which we
share with our affiliates and/or third parties for marketing purposes, and
providing contact information for such affiliates and/or third parties. If you
are a California resident and would like a copy of this notice, please submit a
written request to: admin@gujaratsmarteducation.com.
Testimonials
We post customer
testimonials/comments/reviews on our web site which may contain personally
identifiable information. We do obtain the customer's consent via email prior
to posting the testimonial to post their name along with their testimonial. To
request removal of your personal information from Testimonials or comments
please contact us at admin@gujaratsmarteducation.com.
What choices do I have?
You can always opt not to
disclose information to us, but keep in mind some information may be needed to
register with us or to take advantage of some of our special features. You may
be able to add, update, or delete information as explained in Section C above.
When you update information, however, we may maintain a copy of the unrevised
information in our records. We will retain your information for as long as your
account is active or as needed to provide you services. You may request
deletion of your account by contacting us at admin@gujaratsmarteducation.com.
Please note that some information may remain in our private records after your
deletion of such information from your account. We will retain and use your
information as necessary to comply with our legal obligations, resolve
disputes, and enforce our agreements but barring legal requirements,
we will delete your information within 90 days. We may use any aggregated data
derived from or incorporating your Personal Information after you update or
delete it, but not in a manner that would identify you personally.
Our Web site offers publicly accessible blogs or community
forums. You should be aware that any information you provide in these areas may
be read, collected, and used by others who access them.
To request removal of your
Personal Information from our blog or community forum, contact us at admin@gujaratsmarteducation.com.
In some cases, we may not be able to remove your personal information, in which
case we will let you know if we are unable to do so and why.
Changes to this privacy
policy
We may amend this Privacy Policy from time to time. Use of
information we collect now is subject to the Privacy Policy in effect at the
time such information is used. If we make material changes or changes in the
way we use Personal Information, we will notify you by posting an announcement
on our Website or sending you an email prior to the change becoming effective.
You are bound by any changes to the Privacy Policy when you use the Website
after such changes have been first posted.